findingyoga

MEMBERSHIP FAQs

What is included in a Finding Yoga membership?

Each membership includes your own customizable yoga website template, guidance from a New Member Ambassador, and the tools to share your offerings with the world. Depending on your monthly tier (Starter, Communications, Content), you may also enjoy modular features like event schedulers, booking links, downloadable content, and ongoing updates to support the growth of your practice.

Do you offer free trials or first-month discounts?

We do not offer free trials. Instead, we invite you to connect with a New Member Ambassador who will lovingly guide you through the launch process. Your monthly billing will not begin until 30 days after your site is live. If you choose not to continue before billing commences, you may cancel without penalty. See FAQ about full or partial refunds for the onboarding and site launch.

Can I upgrade my membership if my needs change?

Yes — your journey can evolve. If you choose to upgrade mid-cycle, we honor prorated adjustments so you receive the full value of your new tier.

What forms of payment do you accept?

All payments are processed securely through Stripe, accepting major credit and debit cards.

Do you offer refunds for the New Membership Launch?

Yes.

100% Refund: Available if you have not yet begun onboarding (no completed Positioning & Messaging Worksheet and no scheduled or attended Kick-Off Call) with written notice.
50% Refund: If you decide not to launch your site after onboarding has begun, you may request a 50% refund with written notice. Refunds are issued within 30 days of your cancellation confirmation.

Do you offer prorated refunds for canceled Memberships mid-cycle?

Yes. If you need to cancel your Monthly Membership for any reason, we will issue a prorated refund for the month. Canceled Monthly Memberships will have all site and CRM data exported and shared for former Member to access for up-to 60 days after canceled Monthly Membership. If you would prefer to Pause your Monthly Membership, you can do so for 60 days.

What happens after I purchase a New Membership?

You’ll receive a welcome email with access to your Positioning & Messaging Worksheet and a calendar link to scheduler your 30 min Kick-Off Call. You can fill out your worksheet independently and discuss during your Kick-off Call or use the time during your Kick-Off Call to flow through the worksheet together with your assigned/referred Member Ambassador.

What is the Positioning & Messaging Worksheet for?

It’s a guided reflection that helps us understand your teaching style, offerings, and intentions. With this clarity, we can co-create a site that feels aligned with your voice and your practice.

Do I need to be tech-savvy, business-savvy, or marketing-savvy to use Finding Yoga?

Not at all. That’s why we created Finding Yoga. We have designed everything to be simple and guided. Your Ambassador and our member resources will help you step into the process with ease, so you can focus on your practice. All Monthly Membership Tiers include check-in time a month to keep your business of yoga flowing.

What personal information does Finding Yoga collect?

We gather only what is needed to serve you — such as your name, contact details, billing information, and the reflections you share through your Positioning & Messaging Worksheet. For your end audience, we only collect contact information and communications consent. All other personal information for your own site will need to be managed through 3rd party platforms if you are running your own billing, contracts, medical records, etc.

How is my data used?

Your information supports your site setup, communications, and personalized guidance. We honor your privacy and never share your information beyond what is required to provide services.

Is my payment information secure?

Yes. All payments are processed through Stripe with full encryption and protection.

Can I request my data to be deleted?

Of course. If you ever wish to end your membership and remove your information, simply contact us and we will honor your request.

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