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Privacy Policy

Effective Date: 8.1.2025

Last Updated: 8.31.2025

1. Introduction

Finding Yoga (“we,” “us,” “our,” or “Company”) operates finding.yoga and provides website publishing and business operations support services to our members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Member Information

When you sign up for Finding Yoga membership, we collect:

  • Name
  • Email address
  • Phone number (optional)
  • Billing address
  • Payment information (processed securely through Stripe)

 

2.2 Website Visitor Information

Through member websites hosted on our platform, we may collect:

  • Name and email address (when visitors contact members)
  • Phone number (optional, when provided by visitors)
  • Website usage data through cookies and analytics

 

2.3 Technical Information

We automatically collect:

  • IP addresses
  • Browser type and version
  • Device information
  • Website usage patterns through Google Analytics and other tracking tools
  • Cookies and similar technologies for optimization and functionality

 

2.4 Communication Records

  • Email communications between members and Finding Yoga representatives
  • Recorded support calls and onboarding sessions (with consent)
  • Support ticket interactions
  • CRM activity logs

 

3. How We Use Your Information

3.1 Service Provision

  • Create and maintain member websites
  • Process payments and manage subscriptions
  • Provide customer support and technical assistance
  • Manage business operations and CRM activities

 

3.2 Communication

  • Send service-related notifications
  • Provide ongoing business and marketing guidance
  • Send marketing communications (with opt-in consent only)

 

3.3 Analytics and Improvement

  • Monitor website performance and user engagement
  • Optimize our services and member websites
  • Analyze usage patterns for service improvements

 

3.4 Marketing (Opt-in Only)

  • Create testimonials and case studies (with explicit consent)
  • Send promotional communications about our services

 

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third parties who assist in our operations:

  • Stripe: Payment processing
  • Monday.com: Customer relationship management
  • Google Workspace: Email, calendar, and communication services
  • WordPress: Website hosting and content management
  • MDD Hosting: Server hosting services
  • Juicer: Social media integration (for applicable membership tiers)

 

4.2 We Do Not Share

  • We do not sell, trade, or rent member information to third parties
  • We do not share member information with business partners, affiliates, or sponsors
  • We do not disclose information except as described in this policy

 

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

 

5. Content Ownership and Data Handling

5.1 Content Ownership

During active membership, website content is co-owned between Finding Yoga and the member. Upon membership termination:

  • All site content, media assets, and contact databases are provided to the member within 5 business days
  • Data is retained for 90 days to allow membership reopening
  • After 90 days, all content and assets are permanently deleted (unless otherwise requested)

 

5.2 Member Website Control

  • Members cannot independently add plugins or integrations
  • All modifications must be requested through our ticketing system
  • Finding Yoga maintains access to member websites for maintenance and support

 

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Secure data transmission and storage
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis
  • Industry-standard encryption for sensitive data

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Provide website functionality
  • Analyze website performance through Google Analytics
  • Optimize user experience
  • Support marketing and advertising efforts

You can control cookie preferences through your browser settings.

 

8. Your Rights and Choices

8.1 Access and Control

  • Request access to your personal information
  • Update or correct your information
  • Opt out of marketing communications
  • Request data deletion (subject to our retention policies)

 

8.2 Communication Preferences

  • Opt out of marketing emails at any time
  • Decline call recordings during support sessions
  • Manage contact preferences through your account

 

8.3 International Users

For users in the European Union, you have additional rights under GDPR including:

  • Right to data portability
  • Right to restriction of processing
  • Right to object to processing
  • Right to lodge complaints with supervisory authorities

For California residents, you have rights under CCPA including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (note: we do not sell personal information)

 

9. Data Retention

  • Active Member Data: Retained throughout membership duration
  • Closed Member Data: Stored for 90 days after membership termination
  • Communication Records: Retained for business operations as needed
  • Financial Records: Retained per legal requirements
  • Website Analytics: Retained per Google Analytics settings

 

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

 

11. International Data Transfers

As we serve members globally, your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify members of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

 

13. Contact Information

For privacy-related questions or requests, contact us at:

Finding Yoga
Email: sharon@findingyoga.org

 

14. Consent

By using Finding Yoga’s services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other international privacy regulations. We recommend consulting with legal counsel to ensure full compliance with all applicable laws in your jurisdiction.